Ongoing retainer
Full CRM implementation with WhatsApp workflows across every enquiry source you run.
Custom scope and pricing
Reviewed against your account before we quote. Retainers are not sold from a rate card.
How this is sold
A retainer is priced against what we would actually run each month, which means the account has to be opened before there is a number worth quoting.
Where this sits
CRM implementation, WhatsApp workflows and the follow-up automation that closes the gap between an enquiry and an answer.
Naming the step matters, because a service that buys attention should not be judged on revenue it never touched — and one that answers enquiries should not be reported as traffic.
Step 01
Impressions, clicks and sessions — where most agency reporting stops.
Step 02
Where the click lands: the page, the load time, the form.
Step 03
The form, the call, the message. A real person raising a hand.
Step 04
How fast, and how well, that enquiry gets answered.
This service acts here
Step 05
The order, the invoice, the repeat purchase.
Colour means the same thing on every page of this site: cyan is traffic, blue is the click, violet the enquiry, magenta the response and orange the revenue. The step between enquiry and response is the one almost nobody measures.
After you enquire
Four steps, in this order, every time. The quote is the third one — not the first.
Form, phone or WhatsApp. Tell us what you are running now and what it is meant to produce.
We open the account before we price anything. That review is a paid, fixed-scope audit, and you keep the document either way.
A written scope for what we would actually run, and the price for that scope. No rate card, no retainer quoted blind.
The work runs against response — the step this division acts on — and is reported against what it produced, not only what it spent.
More from this division
CRM, WhatsApp workflows and the platform that runs them
We price ongoing work only after we have opened the account, so the first step is a conversation rather than a quote.
